Education Pain Points We Constantly Hear

Shrinking IT budget even though you are servicing more students?

Crossroads of tuition increases versus reduced services?

Short staff even though more and more applications sprawl across campus?

Software rollouts choppy, time consuming and problematic?

Multiple vendors on a project “finger pointing”?

Constant “firefighting” and never catching up?

ITXen™ provides a central focal point to IT ownership. ITXen™ can empower you to become proactive not reactive in achieving your strategic goals. ITXen™’s focus on education brings value that is both competent and cost effective.

Project Management
ITXen™ can help you during all phases of your IT projects.

1. Specifications/RFP
   Sometimes the hardest part of the project is to define it concretely and completely. Let ITXen™ help you.
2. Solutions Assessment
   The list of services needed depends on the type of problem faced. Is the project overly complex? ITXen™ can simplify. Are recurrent problems bogging down your productivity and focused? ITXen™ can rectify.
3. Solutions Design
   ITXen’s™ solution will be customized personally just for your institution and give you a manageable solution that you need. We do not believe in technology congestion with overly complex technology that isn’t needed is a good solution.
4. Professional Services
   We can provide hardware and software at minimal cost because the focus of our business is professional services.
5. Skills Transfer/Training
   ITXen’s™ goal is enablement not dependency. Before ITXen™ leaves the job there will be training and classes so that the appropriate skills transfer takes place. ITXen’s™ ongoing support is cost-effective.
6. Monitoring/Management
   ITXen™ provides lifecycle management after implementation.
7. Education/101 class
   Separate classes are provided on a wide range of topics.

Virtualization

Virtualization is recognized as the most transformative IT technology of the next decade. But server virtualization doesn’t cover everything nor does one solution fit all customers’ needs. With so many options for virtualization the choices of which solution that best meets your current environment and needs can be a challenge. ITXen’s™ engineers will evaluate your environment, explore your hardware and software usage, and examine your policies and processes to recommend a solution for your institution, which may or may not include virtualization. ITXen™ can wade through the myriad of technology choices to design the simplest solution to meet your needs today and in the future.

Top 5 Reasons to Adopt Virtualization Software

1. Server Consolidation and Infrastructure Optimization
   Pool common infrastructure resources and remove the “one server for one application” model
2. Cost Reduction
   Reducing the number of servers cuts cooling, power, and footprint costs
3. Improved Operational Flexibility and Responsiveness
   Spend less time doing “off hours” work and firefighting and more time on strategic initiatives
4. Increased Application Availability and Improved Business Continuity
   Mitigate end user frustrations while migrating entire virtual environments with no interruption in service
5. Improved Desktop Manageability and Security
   Deploy, manage, and monitor secure desktops on almost any standard desktop, laptop or tablet

Profile and Patch Management

The fundamental problem inherent to the structure of user profiles is that there is practically no structure. The inadequacies of Windows user profiles (local, mandatory, roaming, etc.) have led to the development of quite a few profile management products. Two of the most important are Citrix’s User Profile Manager and Appsense’s Personalization Server. From a client’s point of view both these technologies seem to do the same thing however they are dramatically different in terms of the class of solution they offer. Let ITXen™ help you find the choice that is right for you.

Ongoing patch management is one of the biggest challenges within IT departments today. As the technology infrastructure becomes more complex and the wave of patches continues to increase, introducing changes on the fly is no longer an option. Unmanaged change is one of the most common causes of disruption to the IT infrastructure and subsequently, the entire institution. ITXen™ can help you manage the tangle of patches to gain efficiencies and bring cost reductions.

Case Studies
in education partnered with: